Privacy policy

We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully and in accordance with the General Data Protection Regulation (GDPR).

What information do we collect from you?
If you order from us we collect information such as name, address & phone number for billing and delivery addresses and a contact e-mail address.
The IP address of site visitors is automatically collected by the webserver and saved in access/error logs.

How do we use the information collected?
Personal details are used to provide billing and delivery of any goods purchased and to fulfil our legal duties in maintaining financial records in accordance with HMRC and Customs & Excise requirements.
IP addresses are not used unless there is a problem which requires investigation of the server logs to identify malicious IP addresses in order to block them.

Will we share your information?
We do not sell or share information to third parties that are not directly involved in the supply of goods you have purchased unless required to do so in a request from law enforcement agencies.
Involved parties include Royal Mail & couriers for shipping.

Lawful basis for processing personal data
Performance of a contract and legitimate interest to protect and maintain access and the integrity of the website.

How is my personal data safe?
Personal information is securely stored with access available only to the relevant members of the organisation.

Your rights regarding your personal information
Under certain circumstances, you have rights under Data Protection Legislation in relation to your personal data.
These include the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent

To exercise any of the above rights please email your request to info@sussextools.co.uk or by post to

Sussex Tools Ltd
203 Tarring Road
Worthing
West Sussex
BN11 4HN

There is no fee to request personal information held: however, under GDPR a reasonable fee to cover administration costs may be charged if;- Requests can also be refused if they are manifestly unfounded or excessive.

Requests will be processed as quickly as possible and no later than one month following receipt of the request or receipt of any due fee.

 

Cookies

We use one cookie only to maintain your browsing session.

First party cookies: these are our own cookies, controlled by us and used to provide functionality in using the site.

Name Purpose Expires
PHPSESSID The information stored in the cookie is a random sequence of numbers and letters referred to as a Session ID which is used to provide functionality in using the site. When you close the browser window